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Gift Card Terms & Conditions

  • Gift cards are valid for up to 12 months from the date of purchase unless explicitly noted otherwise during a promotion period.

  • Gift cards are redeemable at all Pirata Group restaurants listed on piratagroup.hk/venues/ unless explicitly noted otherwise.

  • Lost or stolen cards cannot be replaced or refunded.

  • Gift cards are not redeemable for cash and cannot be exchanged.

  • Gift cards cannot be accepted for any pre-paid events or functions, or any other online ticketing transactions.

  • The original Gift Card/ QR code and serial number must be presented for redemption – a copy will not be accepted.

  • Our restaurants are cashless. Any billed amount exceeding the value of this Gift Card must be settled in full by digital payment at the restaurant.

  • It is advised that table reservations be made in advance. This Gift Card is not guaranteed a table at Pirata Group restaurants. It is advised that table reservations be made in advance, where it applies. For a full directory of reservations or non-reservations restaurants please visit www.piratagroup.hk

  • Please note the e-version of Gift Cards can be redeemed instantly and sent deliciously direct to the recipient’s inbox.

  • Pirata Group reserves the right to change the terms and conditions without prior notice. In the event of a dispute, the decision of Pirata Group management will be final.