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· Gift cards are valid for up to 1 year from the date of purchase unless explicitly noted otherwise during a promotion period.
· Gift cards are redeemable at all Pirata Group restaurants listed on piratagroup.hk/venues/ unless explicitly noted otherwise.
· Lost or stolen cards cannot be replaced or refunded.
· Gift cards are not redeemable for cash and cannot be exchanged.
· Gift cards cannot be accepted for any pre-paid events or functions, or any other online ticketing transactions.
· The original Gift Card/ QR code and serial number must be presented for redemption – a copy will not be accepted.
· Any amount exceeding the value of this Gift Card must be settled in full by cash or credit card at the restaurant.
· It is advised that table reservations be made in advance. This Gift Card is not guaranteed a table at Pirata Group restaurants. It is advised that table reservations be made in advance, where it applies. For a full directory of reservations or non-reservations restaurants please visit www.piratagroup.hk
· Please note the e-version of Gift Cards can be redeemed instantly and sent deliciously direct to the recipient’s inbox.
· Pirata Group reserves the right to change the terms and conditions. In the event of a dispute, the decision of Pirata Group management will be final.